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    • Accessibility Declaration

    Accessibility Statement for the Online Shop of DPI merchandising by DPI merchandising  GmbH

    1. Scope of this Statement

    DPI merchandising GmbH is committed to making its online shop accessible in accordance with the German Accessibility Reinforcement Act (Barrierefreiheitsstärkungsgesetz - BFSG).
    This accessibility statement applies to the online shop available at https://dpimerchandising.com/ , operated by:

    DPI merchandising GmbH
    Lochhamer Straße 9
    82152 Planegg/Munich
    Germany

     

    2. Accessibility Status

    Our website https://dpimerchandising.com/   has been designed to be accessible in accordance with WCAG 2.1 to ensure that our product offerings are usable by all individuals, regardless of ability or technical limitations.

    The following accessibility features have been implemented:

    • A clear semantic structure and logical reading order
    • Support for text resizing
    • Reflow capabilities across different screen sizes
    • Customizable text spacing
    • Access to hover content via keyboard and touch input
    • Form assistance and guidance
    • Clear error messages
    • Special indication for the input of sensitive data

    Despite our best efforts, certain accessibility issues may still occur. These include:

    • Missing alternative text for some images or graphics
    • Multimedia content that is not fully subtitled or audio-described
    • Insufficient color contrast or lack of visual feedback
    • Documents (e.g., PDFs) that are not fully accessible

     

    2.1 Keyboard Navigation Limitations

    At present, keyboard navigation is only partially supported. For example, some keyboard traps are still present on some pages and the bottom section of the homepage is not fully accessible via keyboard.

    Currently supported keyboard commands:

    • Select element: Spacebar
    • Navigate to next element: Tab
    • Exit element: Escape
    • Navigate to previous element: Shift + Tab

    Improving keyboard accessibility is part of our ongoing development. An upcoming update will significantly enhance keyboard navigation functionality.

     

    2.2 Multimedia and Embedded Content

    Currently, animated content and slider elements on the homepage cannot be paused or manually controlled.

    Some parts of our offering include embedded video content hosted on third-party platforms such as YouTube. Where these videos are an integral part of our content, we strive to provide accessible versions—for example, with subtitles.

    Please note that the accessibility of external platforms is beyond our direct control. Nevertheless, we make every effort to provide or link to accessible versions wherever possible.

    DPI Merchandising GmbH is committed to continuously improving digital accessibility, following applicable legal requirements and established accessibility standards.

     

    3. Content with Limited Accessibility Due to Economic or Licensing Constraints

    Certain accessibility barriers cannot currently be eliminated due to economic unreasonableness or licensing limitations. These include:

    • Audiovisual Content (e.g., Trailers, Film Clips)

    Many video assets embedded in our shop—such as trailers, behind-the-scenes features, or film excerpts—are provided by external licensors and were often not originally produced with accessible versions (e.g., subtitles or audio descriptions).

    Creating or acquiring accessible versions retroactively often involves significant resource investment or is not possible due to licensing restrictions.
    Therefore, we cannot guarantee full accessibility for all video content at this time.

    However, new audiovisual content is licensed or supplemented with accessible alternatives whenever feasible.

    • Historical Content

    Some older content, created before current legal accessibility requirements took effect, may not be fully accessible. Retrofitting such content would require disproportionate effort.
    We ensure that all newly created content complies with current accessibility standards.

     

    4. Feedback, Reporting Barriers, and Contact Details

    If you encounter any barriers on our website or require assistance accessing our digital content, please contact us:

    • Email: info@dpimerchandising.com
    • Phone: +49 (0)89 24245 52991
    • Mailing address:
      DPI merchandising GmbH
      Legal Department
      Lochhamer Straße 9
      82152 Planegg/Munich
      Germany

    We appreciate your feedback and are committed to resolving reported barriers as quickly as possible within the scope of our technical and financial capabilities.
    Please include the URL or page where the barrier occurred to help us address the issue effectively.

     

    5. Central Market Surveillance Authority (from June 28, 2025)

    If you are not satisfied with our response to your feedback, you may contact the competent authority:

    Market Surveillance Authority of the Federal States for Accessibility of Products and Services
    Turmschanzenstraße 25
    39114 Magdeburg, Germany

    • Phone: +49 (0) 391 567 4530
    • Email: MLBF@ms.sachsen-anhalt.de

     

    6. Statement Creation

    This accessibility statement was created on June 26, 2025.
    The last self-assessment was conducted on June 26, 2025.
    This declaration will be updated upon major changes or at least once per year.